The Small Print. Our Privacy Policy.

HATW Privacy Policy

 

Who we are

 

 Hands Around the World

24 Church St

Monmouth NP25 3BU

 

01600 740317

info@hatw.org.uk

www.hatw.org.uk

Registered Charity No 1097626

Not-for-profit Company 04625570

 

What information do we collect?

 

If you sign up for our newsletter on-line we keep the name and e-mail address you have provided.

For most contacts including donors, volunteers (UK and overseas), Trustees and suppliers we keep details of your name, address, telephone numbers (landline and mobile) and email.

In addition:-

For people who have volunteered with us we keep details of the project(s) you have volunteered at and the dates. We also keep correspondence and forms relating to your volunteer trip for 3 years.

For donors we keep details of your donations and Gift Aid declaration.

In addition for regular donors eg by standing order or direct debit and including child sponsors we keep banking details and Gift Aid declaration.

If you ask not to be contacted we will keep your information to ensure that we comply with your wishes.

 

How do we use this information?

 

Depending on your preference settings:-

  1. We will send out an e-newsletter bi-monthly and a printed newsletter annually
  2. From time to time we may contact you about events, volunteering opportunities or fundraising activities, by e-mail or letter
  3. Child sponsors will receive regular updates on their child and project

In addition we may use your data for anonymous statistical analysis eg overseas volunteer days are totalled for insurance and evaluation purposes.

 

How do we know your preferences?

 

When we ask for your personal information we will ask for your contact preferences. You can change these at any time by contacting info@hatw.org.uk. You can unsubscribe from the e-newsletter by clicking the unsubscribe button.

 

Who do we share information with?

 

We do not share personal information with any other organisation or third party in any way.

Our e-newsletter is sent out through MailChimp, a trusted provider, you can check their privacy policy.

Our donations are handled by Global Giving, a trusted provider, you can check their privacy policy.

Our direct debit mandates are handled by GoCardless, a trusted provider, you can check their privacy policy.

Our Sales are handled by Paypal a trusted provider, you can check their privacy policy. We do not have or keep your bank card details.

 

How long do we keep your information?

 

We will keep information such as your name and address details and donation history on our database for financial auditing purposes and to ensure that we don’t mail you in the future if you have asked to be removed from our mailing lists.

 

How do we update, correct or delete information?

 

The accuracy of the information we keep is vitally important to us. Changes in your preferences or your details will be done as soon as possible and always within 28 days.

 

You can ask for a copy of the information we keep about you at any time, email info@hatw.org.uk

 

Changes to our Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it periodically.

 

Cookies

 

Cookies are used to enable us to improve services for you through, for example:

  • remembering if you are logged in so you can move around the website without having to log in again on each page (for example if you are in checkout)
  • measuring how many people are using each page of the website and for how long so that we can try to improve the quality of our website
  • enabling you to view content shared on other sites e.g. YouTube or Twitter

 

However, if you wish to restrict or block the cookies which are set by the HATW website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of the HATW website.